We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Donation information
• Volunteer application formation
• Employment application information
• Information submitted through contact forms
• Any other information you choose to provide

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages viewed
• Time and date of visits
• Referring website addresses
• Website usage data

We may use your information to:

• Respond to inquiries and requests
• Provide services and support
• Process donations
• Manage volunteer and employment applications
• Send updates, newsletters, and organizational communications
• Improve our website and user experience
• Maintain website security
• Comply with legal obligations
• Support our mission and programs

Our website may use cookies and similar technologies to improve functionality and analyze website traffic. Cookies help us:

• Remember user preferences
• Understand how visitors use our website
• Improve website performance
• Enhance user experience

You can control cookie settings through your browser. Disabling cookies may affect certain website features.

We may use third-party analytics tools, such as Google Analytics, to understand website usage and improve our services. These tools may collect information such as:

• Pages visited
• Time spent on pages
• Device and browser information
• Geographic region (general)

You may opt out of certain analytics tracking through available browser settings and tools.

If you make a donation through our website, payment processing may be handled by trusted third-party payment providers. We do not store full payment card information on our servers. Payment information is processed securely by the payment service provider in accordance with applicable security standards.

We do not sell, rent, or trade personal information. We may share information with:

• Service providers that support website operations
• Payment processors
• Email communication providers
• Professional advisors
• Government agencies when required by law

Information will only be shared as necessary to perform services, comply with legal obligations, or protect the rights and safety of Chrysalis House and others

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

If Chrysalis House provides recovery, counseling, treatment, housing, or other support services, information submitted through this website should not be considered a substitute for secure client communication channels.

Please do not submit sensitive medical, treatment, or highly confidential information through website contact forms unless specifically instructed to do so.

Any handling of protected health information is subject to applicable federal and state laws and organizational policies.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Depending on your location and applicable laws, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Opt out of certain communications
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

If you subscribe to newsletters or updates, you may receive emails from us. You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

We will process opt-out requests as required by law.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or organizational operations.

Updates will be posted on this page with a revised “Last Updated” date.